The Sydonai (EU) server will be undergoing maintenance on August 12th starting at 2:30 PM PST (9:30 PM GMT). The estimated downtime for this maintenance is four hours.

The Shulgoth (US) and Sydonai (EU) servers will be undergoing weekly maintenance starting Thursday. The Shulgoth server will go down at 6:00 AM PST. The Sydonai server will go down later that evening at 8:00 PM PT (0300 GMT). The estimated downtime for each server is one hour.

The Shulgoth (US) and Sydonai (EU) servers will be undergoing maintenance tonight and tomorrow night. The Shulgoth server will go down July 2nd at 12:00 AM PT. The Sydonai server will go down later that evening at 8:00 PM PT (0300 on July 3rd GMT). The estimated downtime for each is one hour.

Account management via our web services will be unavailable during these downtimes.

The Sydonai (EU) and Shulgoth (US) servers will be going down for a brief reboot tonight and tomorrow morning, respectively. The Sydonai (EU) server will come down tonight at 8:00 PM PT (June 24th at 0300 GMT) and the Shulgoth (US) server will come down June 24th at 6:00 AM PT.

The estimated downtime for each reboot is 30 minutes after which the servers will resume normal service.

On June 19th starting at 9:00 PM PST and lasting until 11:00 PM PST the billing system will be taken out of service for maintenance. During this outage no changes can be made to any account payment methods.

The Shulgoth (US), Sydonai (EU), and Test Center servers will be undergoing maintenance tomorrow, June 18th. Test Center will go down at 5:40 AM PT, Shulgoth will go down at 6:00 AM PT, and Sydonai will go down at 8:00 PM PT (0300 on June 19th GMT). The Shulgoth server will resume service at about 8:00 AM PT, the Test Center server at about 8:30 AM PT, and the Sydonai server at about 10:00 PM PT (0500 on June 19th GMT).

Because of this maintenance there will be no weekly restart on Thursday of this week.

Hellgate: London Patch 1.3d will be live on the Test Center server today. In-game announcements will begin at 3:30 PM PT and the server will be taken down at 3:45 PM PT. The downtime is estimated to be about one hour.

Notes for Patch 1.3d will be available after the update.

Hellgate: London Patch 1.3c will be live on the Shulgoth (US) and Sydonai (EU) servers tomorrow. This is the same build of Patch 1.3c that is currently on Test Center. The Shulgoth (US) server will update tomorrow, June 3rd, at 6:00 AM PDT. The Sydonai (EU) server will update later tomorrow at 8:00 PM PDT (0300 GMT). The downtime for each server will be about one hour.

Patch notes for Patch 1.3c are available here.

The Test Center server will be going down to update to a new build of Patch 1.3c. The downtime will begin May 29th starting at 2:15 PM PT and will last for about an hour. After the update, Test Center will resume service.

This build of Patch 1.3c introduces some new in-game messaging. When joining parties, players will sometimes now be presented with a dialog which informs them that they must abandon their game instance. If a player chooses to abandon their instance, they will be warped back to town, and their town portals will be closed. This fixes a bug which could cause players to end up in the wrong game instance.

With the launch of Patch 1.3b on the live servers, nightly restarts of the live servers have ceased as of May 20th. The restarts were an effort to prevent server instability brought about by Patch 1.3.

Thanks for your patience!